Poor Pepco Customer Service Experience

I want to share my recent experience with Pepco customer service. We’ve been waiting for over a month now for Pepco to come to our home and connect our electrical wiring to their system. After that, we’ve tried to reach out to the Pepco Overhead Construction Service Desk every other day to find out if […]

Duke Energy Customer Service Complaint

I am extremely dissatisfied with Duke Energy customer service. Despite frequent power outages, it takes them hours to restore it. Yesterday, we were without power for a whopping 16 hours. The text updates blamed it on down trees, but there were none in our area. I drove around and saw none. It was evident that […]

MegaPersonal Account Flagged Complaint – Poor User Experience

In my attempt to create a Megapersonals account, an online platform for personalized classified ads, I completed all the necessary information and reached the age verification stage. I inputted my valid driver’s license ID information as requested, but instead of receiving confirmation, I received a notification that my Megapersonal account had been flagged, and to […]

Refund of TomTom Go App Double Payment

I accidentally purchased a second licence for my TomTom Go app for R359.99. When I noticed the purchase, I immediately advised TomTom go of the error. They advised me to immediately ask for a refund – all this done in the same day. Google refused the refund but did not want to tell me on […]

Marlboro Rewards Program Issue – Missing Points And Non-Functional Coupons

Upon visiting the Marlboro website, I encountered a major issue that has left me greatly dissatisfied. I have been a loyal participant in the Marlboro Rewards Program and have accrued over 15,000 points. However, they are no longer visible on the website. Additionally, I am unable to find a section where I can enter my […]

LBC Tracking Complaint – LBC Express Poor Review

A representative from LBC Express contacted me via my phone number to inform me that my package had arrived on March 23, 2023, at 11 am. However, despite tracking my package with the LBC Tracking number provided, it has been showing it is delivered to my home. I am perplexed as to why both the […]

Ancestry – Ridiculous DNA Test Results

I paid $108.00 for Ancestry DNA test. What I received back was a statement that I was Jewish and my forebears were from eastern and western Europe. Being Jewish is a religion, not a nationality. This is ridiculous. Not everyone in east and western Europe is Jewish. I expected some identification From Ancestry website of […]

Animedao Complaint – Poor User Interface And Video Playback

I am writing to express my disappointment and frustration with the service provided by the Animedao anime streaming website. As an avid anime fan, I was excited to discover the Animedao platform and eager to explore the extensive collection of anime content. However, my experience using the Animedao website has been nothing but frustrating. Firstly, […]

Cell C Billing For A Cancelled Contract

Cell C sent me a new contract under the pretence of a data sim upgrade. the phone was returned via their courier 3 days later. on 23 Nov 2022. They could not find the phone till 10 Feb 2023. Cohen from Cell C called me and said she can finally cancel this contract she apologized […]

Baileys Gym Complaint – No Refund Given

I signed to Baileys Gym Health & Fitness club for a period of two years. My contract, which expired in December 2022, was nearly up when I received a health diagnosis that stopped me from going back to the Baileys Gym. On January 3, though, I got a bill for $63 instead. When broken down, […]