Duke Energy

(1 reviews)


Email : NA

Phone/Mobile No. : 704-594-6200

Website :http://www.duke-energy.com/

Location : 550 South Tryon Street Charlotte NC 28202 United States

Business : Duke Energy

Consumer Complaints and Reviews

Duke Energy Customer Service Complaint

April 26, 2023
1/5.00 reviews

I am extremely dissatisfied with Duke Energy customer service. Despite frequent power outages, it takes them hours to restore it. Yesterday, we were without power for a whopping 16 hours. The text updates blamed it on down trees, but there were none in our area. I drove around and saw none.

It was evident that only a few houses at the end of our subdivision were affected, and the fuse in the transformer blew when the power went out. This happened on a holiday, so they had a small crew. Unfortunately, I have noticed that Duke Energy takes longer to restore power when fewer houses are affected.

In all my years of living in different places, I have never encountered such poor customer service from a utility company. Duke Energy has no concern for its customers, and it’s impossible to reach a human representative. They have a track record of filing for rate increases to benefit their fat cat executives and shareholders.

It’s frustrating to deal with their apathetic service and pay exorbitant utility bills. It’s clear that allowing utility companies to merge and become giants like Duke only leads to uncaring service and high costs for customers. Duke Energy Customer Service needs to do better.


Recent Complaints
  • Hifi Corp – Poor Quality of the Bed Set

    Hi-Fi Corporation

    I bought a bed online from HIFI CORP on the 24th of…

    December 1, 2023
    1/5.00 reviews
  • Royal Migration Solutions – Cheating People And Taking Their Money

    Royal Migration Solutions

    Royal Migration Services is the worst agency in Dubai. They took 8000…

    November 30, 2023
    1/5.00 reviews
  • Amazing Experience Using NewsAnchored

    News Anchored

    It’s been an amazing experience enjoying the services of NewsAnchored. Beyond the…

    November 21, 2023
    5/5.00 reviews
  • Reset My Gmail Account Password


    I have had my Gmail account for over 10 years.. I need…

    November 16, 2023
    1/5.00 reviews
  • Meesho Missing Quantities for Order ID: 481535087190


    I ordered 3 quantities for Ganesha Tlight Candle Holder for amount Rs…

    November 13, 2023
    1/5.00 reviews
  • Great Name or DA they pitch but non of the Copy we published rank

    News Anchored

    We invested a significant amount in News Anchored Publications to have our…

    November 10, 2023
    1/5.00 reviews