Zoomcar

1.0
(1 reviews)

FILE A COMPLAINT FOR ZOOMCAR

Email : info@zoomcar.in

Phone/Mobile No. : 080-6897 5666

Website :https://www.zoomcar.com/

Location : Delhi, India

Business : Zoomcar

Consumer Complaints and Reviews

Zoomcar Breakdown – No Refund

November 23, 2022
1/5.00 reviews

I reserved a Zoomcar self-drive car for the 16th and 18th of November 2022. The car reservation process began at 5:00 PM on November 16th, from the Mumbai airport. I picked up the car at Mumbai airport and drove it to my hotel in Mumbai, which is around 30 kilometers away. When I arrived at the hotel at 07:00 PM on November 16th, I discovered that one of the car’s headlights was not working, and the engine was making a lot of noise.

I called Zoomcar customer service and reported the problem to the Zoomcar team. I received a call back from the Zoomcar backhand team, with whom I sent the relevant videos and images demonstrating the faults. They stated that they will offer a replacement car the next day. However, they did not return my call or pick up until 10:00 a.m. on November 17th. I was in Mumbai for business, and all of my meetings for the 17th of November had to be made. As a result, I followed Zoomcar’s advice and drove the entire day. The car broke down at the end of the day. I called Zoomcar at least 20 times on November 17th but received no support or response.

Finally, on November 17th, they toed the broken down car and advised that they close the booking. Zoomcar can only cancel the trip because of the breakdown. They will process my returns for trip booking, repairs, and fuel when they have investigated the problem and closed the trip. I was promised a full reimbursement of the trip plus fuel and repair charges. But Zoomcar hasn’t taken any action in more than 05 days, and I’m still waiting for my refund. Because of their lack of attention to my issue, they are now charging me a late fee.


WRITE YOUR COMMENT

Recent Complaints
  • Product Showing Delivered But Not Delivered To Me

    Meesho

    I ordered product through meesho and they delivered 2 products on same…

    June 10, 2024
    1/5.00 reviews
  • Care.com Unauthorized Charges

    Care.com

    On April 22, 2019, I requested the cancellation of my Care.com account.…

    May 28, 2024
    1/5.00 reviews
  • Oxygen Bars: Is A Breath of Fresh Air Worth It?

    Airheads Oxygen Bars...Oxygen Bar Rentals

    The Food and Drug Administration (FDA) has classified oxygen bars as illegal…

    May 27, 2024
    1/5.00 reviews
  • Paid But Unable to Sign In

    Robert Freeeman

    I signed up, wrote a profile, and paid for a 3-month membership.…

    May 27, 2024
    1/5.00 reviews
  • Overcharging

    Optum rx

    I have a prescription discount card for my medication, Optum Rx I…

    May 22, 2024
    1/5.00 reviews
  • Order No-6619

    Palace Jewels

    I placed an order with this company Palace Jewels on 25/4/24, for…

    May 20, 2024
    2/5.00 reviews