Consumer Complaints and Reviews
Fake UPS battery delivered and no after sales service
We had purchased APC B1850SINE-in wave ups with tall tubular battery 180AH. on 24 Jul 2019.
UPS serial No. 19IAG5C1022534, Battery Serial No. GF19847969.
We have tried contacting the seller by phone, from our email and whatsapp since 25 December 2019 that is available with them but they failed to respond to our registered email and mobile
They responded to my brother’s call when calling from an unknown number on 20 Feb 2021. and as they did not show up to rectify the problem,my brother called another technician from another distributor of APC UPS and he informed that the battery provided is fake and not the original, we made an online complaint and the technician came today 23 Feb 2021 to check and asked us to call the distributor who sold us as the problem is with the battery.
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