Meijer

1.0
(1 reviews)

FILE A COMPLAINT FOR MEIJER

Email : customer.service@meijer.com

Phone/Mobile No. : 1-877-363-4537

Website :http://www.meijer.com/

Location : 2929 Walker Ave. Nw Grand Rapids MI 49544 United States

Business : Meijer

Consumer Complaints and Reviews

Meijer Bakery Poor Review

May 11, 2023
1/5.00 reviews

Ordering a cake for a special occasion can be a daunting task, fraught with stress and anxiety. Whether it’s a birthday or an anniversary, getting the perfect cake can make all the difference in creating a memorable celebration. However, my recent experience with Meijer Bakery has left me feeling frustrated and disappointed.

Despite ordering a Jurassic Park cake a week in advance and receiving a confirmation, my visit to the bakery to pick it up was marred by problems. Initially, they couldn’t locate my order, which caused a surge of anxiety to course through me. Even after they found it, I was made to wait an additional 20 minutes before the cake was finally brought out. And then, to my dismay, I realized that it was not the cake I had ordered at all.

As I showed them my order form, the staff was dismissive and unhelpful, adding insult to injury. Their shocking claim that they don’t make that cake left me stunned and confused. If that was the case, then why was it an option on their order form? It would have been so much better if they had been upfront with me. So that I could have made other arrangements.

To make matters worse, the Meijer Bakery customer service I received was subpar at best. The staff was impolite and unresponsive to my concerns, leaving me feeling even more disheartened. Instead of acknowledging their mistake and offering a solution, they seemed to be indifferent to my plight. No compensation was offered for the inconvenience caused, which only added insult to injury.

As someone who has been a loyal customer of Meijer Bakery, this experience has left me feeling disenchanted and disillusioned. I had always trusted them to deliver a quality product and service, but they have failed to meet my expectations. Going forward, I hope they take steps to improve their communication with customers and ensure that mistakes like this don’t happen again in the future.


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