Consumer Complaints and Reviews
FedEx Non-Performance And Non-Responsive Customer Services
On 6/15/23, we packaged up notarized documents and purchased overnight delivery services for which FedEx charged us $63.46. The cost for these documents included notary services as well as email services – totaling $181.96. The package had closing documents to be delivered to a Title Company so that we could close on the sale of a house. We are unable to fully consummate that transaction because our package was NOT delivered as committed to by FedEx. This is resulting in the delay of over $400,000 being paid to us — thus causing us extreme financial stress.
Further, there is absolutely no way to reach someone at Fed Ex. The cust service number disconnects once it tells you the same thing–on the truck for delivery. The package was to be delivered on 6/15/23 by 12:00 PM MT. The tracking states that there is continued delays. The tracking also indicates that the Title Co. was closed on 6/16 and 6/19. This should be irrelevant because the package does not require signature and the Title Co. has a FedEx dropbox. Also, the delays are indicated in Rapid City when the package was to go to Spearfish, SD.
At this time, we do not know where our package is and we are losing money daily – with absolutely no response from FedEx. We need answers on where our package is at this time. The same response each day has been “on the truck”. AND, we need compensation for loss of funds and reimbursement of funds spent.
Pictures & video of Related complaint
Recent Complaints
-
Copied Names of big news websites and Magazine and are shit
I recently had a disappointing experience with News Anchored, a publication company…
-
Subscription Refund
I took trial membership from Jobleads. But now they renew my membership…
-
Placed Order 6 months ago and still not received.- JonnaJinton Sweden
WEBSITE - https://jonnajintonsweden.com/ PRODUCT - AURORA BOREALIS – NECKLACE - https://jonnajintonsweden.com/product/aurora-borealis-necklace ORDER…
-
Total Roof Replacement Failure
I have a very simple roof. Not tall, not steep, not overly…
-
Alex malcolm (Director) and Christine (HR) from JacadaTravel
I was scammed by this jacadatravel.com. Jacada Travel have stolen my money…
-
Refund
I request for refund and cancellation over a month ago. I signed…