(1 reviews)


Email : service@spinpaper.com

Phone/Mobile No. : (852) 5396 8762

Website :https://www.spinpaper.com/

Location : Room 2112C,21/F,Witty Commercial Building.Nos.1A-1L Tung Choi Street, Kowloon

Business : Spinpaper

Consumer Complaints and Reviews

SpinPaper Complaint: My Disappointing Leather Jacket Online Purchase

August 29, 2023
1/5.00 reviews

My recent attempt to purchase a leather jacket from SpinPaper online store can only be described as a nightmarish ordeal. I had heard about their so-called ‘premium’ collection of leather jackets and was excited to add a stylish piece to my wardrobe. Little did I know, this experience would leave me utterly disappointed and frustrated.

The first sign of trouble appeared when I navigated to the SpinPaper online store. The website’s interface was clunky and outdated, making it difficult to find the specific jacket I had in mind. After what felt like an eternity of scrolling and clicking through poorly organized categories, I finally stumbled upon the jacket I wanted.

Placing the order should have been a simple task, but that’s where the nightmare truly began. The checkout process on SpinPaper’s website was riddled with glitches. After entering my shipping information and payment details, the page froze, forcing me to refresh. To my horror, I was charged twice for the same jacket! Frantically, I reached out to their customer support, hoping for a quick resolution. But days went by without any response. It was as if my pleas were falling into a black hole.

Eventually, I received a generic email from SpinPaper’s customer support, stating that they were experiencing high volumes of inquiries. It was clear that their lackluster infrastructure was unable to handle customer concerns effectively. Still, I patiently awaited a solution to my double charge predicament.

When the jacket finally arrived, the disappointment was palpable. The leather felt cheap and synthetic, a far cry from the promised premium quality. The sizing was completely off, as if the jacket had been designed for a different species altogether. It was abundantly clear that the SpinPaper online store had oversold and underdelivered.

All in all, my experience with SpinPaper online store was nothing short of a disaster. Their outdated website, glitchy checkout process, unresponsive customer support, and subpar product quality left me with a bitter taste in my mouth. I can safely say that I will never be returning to their store, and I urge others to think twice before navigating the treacherous waters of SpinPaper’s online shopping platform.


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