Consumer Complaints and Reviews
Renting RV that are unsafe to drive.
I leased this vehicle from 10/9/21 – 10/16/21. The RV was dropped off in Forsyth, GA on 10/9/21 and I drove the RV with my wife and granddaughter to the 1st location about three 3 hours away to Hilton Head Motor Coach Resort, SC. As soon as we pulled onto the interstate, we realized that the refrigerator was moving around so we reached out to RVshare to get guidance on what to do.
RVshare was unresponsive so I asked the Motor Coach Resort for a referral to an RV Service Center in the area that could inspect the RV. The resort staff referred me to RV 1, in Bluffton SC PH# 843-291-3722. Two service technicians came to the resort to inspect the RV and stated that the brackets that secured the refrigerator were not installed in the factory or an authorized Coachmen dealer. They stated that the RV should have never been leased until the refrigerator was properly secured.
The RV was not safe to operate so we returned the RV back to the designated drop of location 4 days early on 10/12/21. The service technicians secured the refrigerator with a cargo strap so we could drive it safely back to GA.
RVshare is leasing vehicles on the RV Share platform that do not meet federal and state guidelines and/or pose a serious risk to its passengers and the general public. RVshare is will soon be subject to a federal investigation and civil lawsuit for knowingly allowing individuals to lease vehicles on their website that are unsafe to operate on public highways.
Service call notes from the RV 1 service technicians:
Diagnostics refer moving out of cabinet found bottom bracket bolts loose and came out of hole set also had loosened wall. I replaced bolt and set back into bracket refrigerator still moving around too much for travel so I gave them a strap and showed how to secure. There is no access to rear of refrigerator and that needs to be secure. Also, you can tell brackets have been moved once before.
25 Grande Oaks Drive
Bluffton, South Carolina 29910
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