Consumer Complaints and Reviews
Freebird Stores Boots – Not Worth The Price
I recently had an extremely disappointing experience with Freebird Boots, and I feel compelled to share my frustration. When I first came across their stylish and rugged designs, I was excited to invest in a pair, believing they would be high-quality and long-lasting. However, my enthusiasm quickly turned to disappointment.
First, the shipping took far longer than advertised. The website promised a delivery within 5-7 business days, but my Freebird Boots didn’t arrive until three weeks later, without any communication or updates from customer service. When I tried to reach out for help, I was met with automated responses and minimal assistance, which only added to my frustration.
When the boots finally arrived, I was shocked at the quality. For the price I paid, I expected durable, well-crafted footwear. Instead, the boots felt cheaply made, with visible stitching flaws and a rough, uncomfortable inner lining. After wearing them a few times, I noticed the sole was already beginning to separate, and the leather was scuffing far too easily. It’s clear that Freebird Boots are more about appearance than actual durability or comfort.
To make matters worse, when I attempted to return the boots, I was informed that I would have to cover the shipping costs and that the return process could take up to 30 days. This kind of customer service is unacceptable, especially for a premium product. In the end, I regret spending my hard-earned money on Freebird Boots, and I would caution anyone considering a purchase to think twice before doing so. My experience has left me completely dissatisfied, and I will not be buying from them again.
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