Guidelines for Business

Pissed Consumer Complaints is here to help you impress, improve, and innovate. We provide a powerful review platform built on openness and collaboration, allowing you to engage with and collect insights from consumers. Use Pissed Consumer Complaints for free or subscribe to our paid services. Respect and follow these guidelines and our Terms of Use to maintain Pissed Consumer Complaints as a collaborative and trustworthy platform.

Eligibility for Writing Reviews

Only those who have had a recent, genuine experience with your business can write a review. This includes interactions beyond purchases, such as phone calls or visits. Those with a conflict of interest, including you, your employees, and immediate family members, cannot write reviews. This policy ensures review integrity

Best Practices for Requesting Reviews

When soliciting reviews, your process and language should be fair, neutral, and unbiased. Avoid providing incentives like discounts or gifts. Reviews cannot be collected on company premises without prior permission, nor can customers be asked to use your equipment to leave a review.

Prohibition of Fake Reviews

Writing or soliciting fake reviews is strictly prohibited. We have zero tolerance for fake reviews and will remove them.

Handling Unrecognized Reviewers

Reviewers may choose anonymous usernames. This does not imply their experience is not genuine. If you need more information, engage with the reviewer or ask us to verify their experience.

Maintaining Respectful Interactions

Respectful conduct is expected. Do not post harmful, hateful, discriminatory, defamatory, or obscene content. Avoid lying, bullying, blackmailing, making threats, or any illegal activities.

Protecting Private Information

Do not post sensitive or personal information such as names, phone numbers, or email addresses. If employees use their names in responses, do not flag other reviews for including the same name.

Addressing Factual Disputes

We do not remove reviews based on disagreement or perceived unfairness. Pissed Consumer Complaints is a complaints/review platform, not a regulatory authority or court.

Managing Defamatory Content

Flag reviews that contain defamatory content that could cause serious harm to reputation or financial loss. Negative reviews alone do not qualify as defamatory.

Ownership and Control of Reviews

Reviewers have ownership of their reviews. They can edit or delete them at any time. Pressuring or incentivizing a reviewer to alter or remove their review is prohibited.

Review Flagging Process

Anyone can flag reviews that breach our guidelines. Use your business account to flag reviews for appropriate reasons, not personal dislike. Flagging activity is publicly visible for transparency.

Consequences of Misuse

Content that breaches our guidelines may lead to deletion of company replies or suspension of your business account. Misuse of our platform may result in access restrictions or termination of agreements.

Final Words

These guidelines are for guidance. Pissed Consumer Complaints retains the final say on their interpretation and application. Guidelines may be updated at any time. For more information, visit our Support Team.